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Privacy Policy

Last updated: August 26, 2025

1. Introduction

Premium Gateway ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

2. Information We Collect

2.1 Information You Provide

We collect information you provide directly to us, including:

2.2 Automatically Collected Information

When you use our Service, we automatically collect:

3. How We Use Your Information

We use the collected information to:

4. Information Sharing

4.1 Service Providers

We share information with third-party service providers:

Provider Purpose Data Shared
Stripe Payment processing Payment details, transaction data
Supabase Database hosting All user and transaction data
Telegram Bot platform Messages, user interactions

4.2 Legal Requirements

We may disclose information if required by law or in response to valid legal requests.

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

5. Data Security

We implement appropriate technical and organizational measures to protect your information:

6. Data Retention

We retain your information for as long as necessary to:

Transaction records are retained for 7 years for tax and legal compliance.

7. Your Rights

You have the right to:

To exercise these rights, contact us through @PremiumSupportBot.

8. Children's Privacy

Our Service is not intended for children under 18. We do not knowingly collect information from children under 18. If you believe we have collected information from a child, please contact us immediately.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

10. Cookies and Tracking

Our web interface uses minimal cookies for:

We do not use tracking cookies or third-party analytics on our main website.

11. Third-Party Links

Our Service may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.

12. Marketing Communications

We do not send marketing emails. All communications are service-related and sent through Telegram bots.

13. Data Breach Notification

In the event of a data breach that may affect your personal information, we will notify affected users within 72 hours through our Telegram bots.

14. Privacy Policy Updates

We may update this Privacy Policy from time to time. We will notify users of material changes through our Service or Telegram bots.

15. Contact Information

For privacy-related questions or concerns, contact us through:

Support Bot: @PremiumSupportBot

16. Data Protection Officer

For data protection matters, you can reach our team through the support bot mentioned above.

17. Lawful Basis for Processing

We process your personal data based on:

18. Automated Decision Making

We do not use automated decision-making or profiling that significantly affects users.

19. California Privacy Rights

California residents have additional rights under CCPA. Contact us for more information about exercising these rights.

20. European Privacy Rights

European users have additional rights under GDPR. You may also lodge a complaint with your local data protection authority.