Privacy Policy
Last updated: January 2024
Your privacy is important to us. Premium Gateway is committed to protecting your personal information and being transparent about how we collect, use, and share it.
1. Information We Collect
Information You Provide
- Telegram user ID and username
- Channel information (when you add a channel)
- Payment information (processed securely by Stripe)
- Communication data when you contact support
Information Collected Automatically
- Usage data and analytics
- Transaction history
- Bot interaction logs
2. How We Use Your Information
We use the collected information to:
- Provide and maintain our services
- Process payments and subscriptions
- Send important service updates
- Improve our platform and user experience
- Prevent fraud and ensure security
- Comply with legal obligations
3. Payment Processing
All payment processing is handled by Stripe, a PCI-compliant payment processor. We never store your credit card information on our servers.
4. Data Sharing
We do not sell your personal information. We may share your data with:
- Stripe: For payment processing
- Service providers: Who help us operate our platform
- Legal authorities: When required by law
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
6. Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Object to data processing
- Data portability
7. Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. You can request account deletion at any time.
8. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.
9. Children's Privacy
Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page.
11. Contact Us
If you have questions about this Privacy Policy, please contact us:
- Email: support@premium-gateway.com
- Telegram: @premiumgateway_support